TERMS & CONDITIONS

đŸ“„ TERMS & CONDITIONS 

1. General Information
This website is operated by Pokelover.shop. By accessing the site and/or purchasing a product, you agree to be bound by the following Terms and Conditions, including any additional policies referenced herein or available via hyperlink.

2. Sale Terms
We offer collectible and customized products. By placing an order, you confirm that you are of legal age in your country and that all information you provide is accurate and up to date.

3. Prices and Payments
All prices are listed in USD and include VAT where applicable. We accept secure payments via Stripe, PayPal, and other gateways. Prices may be updated without prior notice.

4. Shipping and Delivery
We ship worldwide, including to the U.S., UK, and Europe.
Processing time is 2–4 days, followed by estimated delivery within 7–10 business days, depending on destination. Weekends and holidays are not counted.
Delivery times may be extended during periods of high demand.

5. Customs and Local Taxes
Orders shipped outside the European Union may be subject to customs duties, import taxes, or local fees. These are the customer’s responsibility and are not included in our product or shipping prices.

6. Changes and Cancellations
We do not accept cancellations after customization has started. If you need to modify your order or address, contact us as soon as possible.

7. Returns and Refunds
Customized products are non-returnable due to size or personal preference. If your item arrives damaged or incorrect, contact us within 7 calendar days. See our Return Policy for full details.

8. Intellectual Property
All content on this site (text, images, design) is owned by or licensed to Pokelover.shop. Unauthorized use is prohibited.

9. Governing Law and Jurisdiction
These terms are governed by the laws of Spain and the European Union. Any disputes will be handled by the courts of Valencia, Spain. For international claims, relevant treaties and international law will apply.

10. Legal Language
In case of discrepancies between translated versions, the Spanish version will prevail.